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Category Archives: GA Guide

The Fashionable Rise of Tumblr

Our intrepid reporter Rosie Tillott reports on the rise of Tumblr….

As New York fashion week approaches bloggers have their gadgets and gismos at the ready, to blast the internet with what’s hot. But what blogging platforms will they be using?

Will it be through the traditional likes of wordpress and blogspot or will they succumb to the new kid on the block: Tumblr. “Web-blogs? Been there, done that. Facebook? It’s full of kids. Twitter? That’s so 2006, darling. No the smart thing to be doing online these days is Tumblr-blogging, which is to web-blogs what text messages are to email – short, to the point, and direct.”tumblr

Tumblr has taken on traditional forms of blogging by making it easy to publish whatever material you want using various forms of technology. They have even created their own app to ensure blogging is immediate with minimal effort. There are no constraints with what can be shared: from text to images, quotes to links, audio clips to videos.

Fashion and technology have never really walked hand in hand. Think back to the early days of e-commerce – the fashion world was frightened of the forwardness of technology. It took a while for them to embrace it. So Tumblr’s recent efforts to hurtle itself into vogue as the forefront of the fashion community is an intriguing thing.

The man behind the fashion frenzy is Rich Tong, who has been hired as the so called “fashion director” of Tumblr. Previous to this he was founder of the social fashion site Weardrobe. Tumblr is sending 20 fashion bloggers to New York fashion week so content can be screened on nyfw.tumblr.com . Tumblr are even going to the extent of hosting its own fashion week party.

With its chic clean interface and ease of use what is there not to love? Essentially fashion is all about image – so tumblr is really a true match made in heaven for fashionistas. Rich Tong announced “over the past year, fashion has emerged as one of the fastest growing segments of the Tumblr community, with 20% of our top 1000 blogs related to fashion.”

Whether the professional bloggers will follow suit is an entirely different question. There has been some dubious doubt about Tumblr’s amateur like approach; 50% of all posts are photos. Yes, it’s fantastic for collecting every moment of wherever you go. But my worry is it could become like a vast lost and found department of the entire blogosphere.

However, a picture can say a thousand words. Perhaps Tumblr would be better utilized as part of fashion brands social media arsenal, alongside Twitter and Facebook. Tumblr has so far attracted a community of young, influential, design-focused people. For brands this community equates to a high value demographic who have an appetite to engage with content and develop a genuine relationship with brands; thus turning follower into brand loyalists.

 

Blackberry Botox…Has the world gone mad?!

botox

Apparently we’re going to get premature wrinkles from squinting at our smartphones all day. Yes, smartphones are the anti-beauty phenomenon. Women are now being told by doctors such as Dr. Louis Sebagh that staring at a small screen for multiple hours of the day will cause lines to develop around their eyes and brows. This is obviously not good news. No one wants to have a scrunched up face that resembles a prune. Especially not prematurely!

In retaliation women are now resorting to Botox to ensure they look fresh and young. Extreme? Yes. But necessary..?

Well, probably yes. I will put money on this story being true. The reason is that I seem to spend hours with my head hung, looking down at my phone whilst out and about, and occasionally I’ll catch my reflection and be positively horrified by the contorted image that is staring back at me. Not only does the very usage of smartphones trouble me because of the physical damage it is doing, but it makes everyone using them look like they’ve suddenly aged ten years and developed “triple-chin disease”. It’s ugly and I can’t believe something hasn’t been done until now!

So in a vain attempt to help you all overcome this ailment of sagging skin and frown lines I have compiled a list of tips that should help you avoid all manner of Botox.

I shall call it: Pimp that Wrinkle…

1 ) Wear a hat with a strategically placed elastic contraption that is attached to a your smartphone positioning it at a perfect 45 degree angle above your eye-level so that in order to use it you must look up. This will stretch your neck muscles, and ensure you don’t get jowls.

2) Elegantly pin your face back with skin-coloured masking tape so that you cannot frown, blink or move your mouth. No one will notice. Promise.

3) Only use your smartphone when lying horizontally and smiling. This is an incredibly comfortable option that can be used as an excuse for a kip: “I’m just going to lie-down and use my smartphone I have so many important people I need to contact, it could take me at least a few hours!” Actual meaning: “I’m just going to have a snooze, don’t you dare try and wake me.”

4) Get a smartphone PA, they can receive and respond to all messages and take the wrinkle hit on your behalf.  (Warning: the may charge you for their subsequent Botox bill).

5) Read your screen whilst hanging upside down from the ceiling. This may give you a head rush and occasional people may mistake you for a bat, however, rest assured you will not suffer the ailments previously mentioned.

There that is the list. If you do have any further suggestions please do send them into us! We’re sure there’s loads more we haven’t thought of to combat this dreadful ailment!

“Mobilise” your site!

We’ve all probably got one, and if we don’t, we want one. Yes, I’m talking about the smartphone!

Saviour, light and beacon of our (modern) lives. If ever there was a product that really has transformed the way we use the telephone then it must be the smartphone. Last year alone there were 1.5 billion searches made from mobile devices and Information Week reported that there are over 61.5 million smartphones in use today. With such staggering sales figures and the burgeoning tablet market starting to skyrocket, coupled with far greater access to more robust mobile data networks, the internet is now being accessed by users in a multitude of new, super-efficient ways.

Now if you’re thinking that this means business for your business, then you’d be on the money. However, what you really have to consider is making your site mobile-compatible, otherwise you’re just wasting everyone’s time. There’s nothing more frustrating than getting onto a website from your mobile only to find you can’t click through to see what you want.

The big question: how do you go about it? Testing your site on mobile devices can be time-consuming and expensive due to the vast number of different mobile devices.

Fear not, because there are some handy tools available at your disposal for making sure that your website behaves appropriately on the Mobile Web. Here are some great ways to test your site on mobile devices to ensure it’s not lost in translation…

1) iPhoney: this is an excellent free iPhone tester. Though it will not emulate your site exactly, it will allow you to test images and code in a pixel-perfect Apple-Safari-powered environment, with all normal features such as Portrait and Landscape modes, fullscreen, zoom and plugins. 26-09_iphoney

2) iPad peek: this nifty little web-based tool allows you to see how your website will look when put on an iPad. If you click on the top border to switch from landscape to portrait mode. The virtual keyboard and the buttons on the iPad browser are just for show, but the reload button works. The virtual keyboard and the buttons on the iPad browser are just for show, but the reload button works. However, Flash works on this and it shouldn’t. For as accurate a simulation as possible use a WebKit-based browser such as Apple Safari or Google Chrome. 26-11_ipad_peek

3) WC3  mobileOK checker: this tool invites web authors to run the alpha release of the W3C mobileOK checker and make their content work on a broad range of mobile devices. The W3C mobileOK checker runs the tests defined in the W3C mobileO and checks to see how mobile-device-friendly your website is. 26-10_mobileokchecker

4) Gomez: this popular tool gives you a rating of between 1 to 5 based on an analaysis of over 30 proven mobile web development techniques ranging from stylesheet use to caching techniques and standards-compliant code. Your results will be displayed in a straightforward document that will offer you advice on how to make your site better. The only flip-side is that you must enter personal information such as your address, in order to use the tool. 26-03_gomez

5) MobiReady: this is similar but more detailed version of Gomez in that it is a free report which gives your site a score (from 1 to 5) and in-depth analysis of pages to determine how well your site performs on mobile devices. You can enter a URL and it will  perform a set of evaluations including a Page Test and Site Test. MobiRead evaluates mobile-readiness using industry best practices and standards. 26-04_mobiready

There that’s our round up! What do you think?

Bear in mind, there are more out there but we don’t want to bore you. One thing to remember though is that your business will feel the benefits immediately, and your customers will appreciate the effort.

What do you want from the new iPad?

apple-ipad_11 (2)This week Andy Barber ponders on a few important questions…

About this time of year, the rumour mill starts to go into overdrive with predictions and leaks about upcoming Apple products. And out of all the Apple products, an iPad is now the must have item. Bored of reading the Metro on the tube this morning, I got thinking about what I’d like to change about it….

Make it lighter – all those lithium polymer batteries needed to power a big LCD screen make up a lot of weight. They could potentially reduce the weight by either using a more efficient display (and processor) or using more powerful lightweight batteries. They could also go further and use a plastic structure as opposed to the current metal body, a bit like the change from the iPhone to the iPhone 3G. I love the unibody metal design though, and would far rather they don’t revert to a plastic case.

Next, the screen; there are a lot of rumours flying around that they will introduce a higher resolution “retina display”, where your eye can’t make out individual pixels, like the screen on the iPhone 4. I’m not too sure how bothered I am about a higher resolution screen though – in reality most movies, pictures and websites are far lower quality than the screen resolution. For our designers, it could mean having to optimise pages for a different resolution.

I’ve found over the last few months that reading is without doubt the main use of my iPad. I also love using my Amazon Kindle – the best feature is the fact the screen looks like real paper, allowing you to read anywhere including bright sunlight due to its eInk screen. These screens only use energy when you “turn the page” of an eBook so the battery lasts for weeks. If you haven’t seen a Kindle screen, it kind of looks like a kids “Etch A Sketch”. Anyway, my dream solution would be a hybrid e-ink screen and LCD. Wouldn’t it be great? The iPad could automatically switch to eInk mode when you open a book application and then back to LCD for movies and games…. Here are a couple of video links on the future of eInk screens:

http://news.bbc.co.uk/1/hi/programmes/click_online/9362255.stm

http://www.google.com/search?client=safari&rls=en&q=hybrid+eink+lcd+screen&ie=UTF-8&oe=UTF-8#hl=en&client=safari&rls=en&sa=X&ei=jPs2TbmLNIq38gOZ1P2uDA&ved=0CBEQBSgA&q=hybrid+e+ink+lcd+screen&spell=1&fp=ee5b8d49ec6ea034

Lastly, make it a cheaper please! I was one of those people who managed to get a friend to buy me the cheapest iPad out of the US (thank you Parvizi). The frustrating part though, as much as it pains me to say it, I’m fairly sure I’ll end up saving to buy an iPad 2, even if they don’t take on board my suggestions. I’m hooked.

Let us know what you would like your ultimate tablet to do.

10 handy iPad tips!

Here at GA we love the iPad. Not only is it a snazzy little tool, perfect for meetings held outside of GA HQ, but it’s also another mobile device for us to check when designing a new website, or optimizing older ones.

Using the iPad isn’t exactly rocket science, but there are a few tricks which may not be so apparent from the out start (especially if, like us, you were so eager to get going that you didn’t take the time to read the manual!).

So here for you, dear readers, are some handy iPad tips and tricks which you may find useful…

1. Open Safari Links in a New Page

Remember that you can load multiple webpages in Safari simultaneously. So, if you don’t want to leave your current page, you can open the link in a new window (like tabbed browsing, but without the tabs).

To do this, instead of just tapping the link, press and hold it until you see the option to “Open in New Page”. Hit this, and Safari will open a new window and load that link.

How to open safari links in a new page

To manage the pages you have open, or to return to another page, look to the top of the browser and you’ll see an icon that looks like two overlapping boxes or pages. Press the icon and you’ll be presented with all the pages you have open. From here you can tap any of the “X” buttons to close an individual page.

2. Activate AutoFill in Safari

The AutoFill option is a great time saver as it automatically remembers your usernames and passwords for services. However, make sure you only have it activated if you know and trust anyone who is likely to use your iPad.

To activate it, ensure your details are saved in “Contacts,” then head to “Settings,” choose “Safari,” and click “AutoFill”. Then set both options to “On” and select your file from “Contacts” in the “My Info” field.

Howto activate autofill

3. Quick Mute Your iPad

The one gripe many people have is that the iPad has no “mute” option. However, you can still quickly silence your device by pressing and holding the down volume button — this drops the volume down to zero in about two seconds.

4. Make Use of the Home Button

The iPad’s “Home” button will take you to your homepage if pressed once, but it has a few other functions worth knowing about as well.

To access these functions, go to “Settings,” press “General,” then choose “Home.” Here you can select which function you’d like a double press of the button to carry out, such as opening up “Spotlight Search” or accessing the iPod.

How to make use of the home button

From this area in “Settings” you can also set “iPod Controls” to “On,” which means that when you have music playing and you’re in another program or app, a double press of the “Home” button will bring up basic music controls.

5. Use your iPad as a digital photo frame

You probably know by now that the iPad doubles as a digital picture frame. You can access this function a few ways, but what’s the easiest way?

When you wake the iPad, look to the right of Slide to Unlock and you should see a flower. Click it. This will randomly start playing the photos contained in the Photos application on your device.

How to turn your iPad into a digital photo frame

GA tip: Toggle the speed in Settings and try turning off “zoom in on faces”—it tends to make your photos a little grainy.

6. Take giant screenshots

It’s on oldie, but a goodie! Push the top (power) and home buttons at the same time for half a second. The photo (at 768×1024 resolution) will be stored in your photo library.

7. Super Fast Webpage Scrolling

You’re all the way to the bottom of a blog but you want to read a story back at the very top. Don’t repeatedly drag your finger across the screen – it looks silly and is inconvenient.

Instead, tap the title bar once and you’re right back on top of the page!

8. Preview More Of Your Mail

Did you know that you can set your mail to preview more than two lines? Although you can also do this on the iPhone, the feature is a lot more useful on the iPad – primarily because it is larger and you can skim several emails without opening them.

Go to “Settings”, “Mail”, “Contacts and Calendars” and select “5 lines” under “Preview”.

How to preview more of your emails

9. Put 6 apps into the dock

By clicking and holding on any icon until it wiggles (just as you do to rearrange apps), you’ll unlock each app’s position. Then just drag any two additional apps into the bottom tray. Easy peasy!

How to put 6 icons in your dock

10. Download the iPad User Guide eBook

Did you know you can download the official Apple iPad User Guide as an e-Book?

Although available in Safari’s pre-loaded bookmarks, for offline access to the guide simply search for “iPad” and download it for free from the iBooks store.

How to download the iPad user guide

An Online Marketing Checklist for etailers this Christmas

There are only 45 days until Christmas, and with the shopping season well under way, most online retailers will have already planned and implemented their Christmas marketing strategies in order to drive traffic and convert as many visitors as possible.

However, in case you’re still thinking about what you can do to increase your sales this Christmas, here’s a checklist of 12 things etailers should be doing this festive season…

1. Make gift shopping easy

Adding navigational categories dedicated to gifts can provide Christmas shoppers with gift inspiration – especially when they’re uncertain of what to buy.

As an example, austique.co.uk has a ‘gift ideas’ category located on the main navigation which enables shoppers to search for gifts by price or style.

2. Offer gift wrapping

If you don’t normally offer a gift wrapping option, it’s definitely worth considering – especially at Christmas. It’s a useful option for people who aren’t the best at wrapping presents and can be used on the shopping basket page to increase average order values.

3. Provide flexible delivery options

Offering a range of delivery options is a good idea all year round, and can be a key differentiator. However, it becomes even more important in the run-up to Christmas. If you can offer next day, or even same day, delivery then you can sell right up to Christmas Eve, and attract more last minute shoppers.

4. Make delivery cut off times and dates clear

If customers can order and have items delivered in time for Christmas, then the cut-off dates and times should be clearly communicated to customers. Many sites provide a countdown clock which not only helps communication, but also creates a sense of urgency in customers’ minds.

5. Make sure your customer service team is ready

Be ready for calls and emails from customers with questions about products they are thinking of buying, or deliveries they are chasing. Make sure you have the resources to cope with this quickly and efficiently and ensure that your contact details are displayed clearly on site.

6. Make returns policies and delivery charges clear

The cost of delivery and returns are always significant factors in the decision making process – and not just at Christmas. Make sure customers can find this information without having to work too hard. It should be clearly accessible from product pages.

7. Offer hassle-free returns

Returns policies become even more important at Christmas and, since it’s more likely that items will be returned after and around this time of year, customers need to be assured that this will be easy.

Clear messaging about a no hassle returns policy is one way to do it, and Javari does it well.

Also, if you are a multichannel retailer, it’s a good idea to give customers the option to return items in store – rather then by post.

8. Offer free delivery

Free delivery is an effective tactic, and in a competitive pre-Christmas market this may give you the edge over competitors.

Displaying free delivery offers on the homepage and elsewhere on the site immediately answers any customer questions about delivery charges.

9. Adjust your PPC strategy

Searches will change according to the season and there are always a few must-have items around Christmas. Things like the iPad or the Kindle are likely to be popular this year so, if you stock these items, this is one way of pulling customers in. The same goes for Christmas-y treats such as cashmere and gift hampers.

Another good idea is to offer an incentive in your sponsored ad. So if you’re going to offer free delivery, shout about it, as this may attract more clicks and give you an edge over your competitors.

10. Offer gift vouchers

If you don’t normally offer them, gift vouchers can provide an alternative for customers who cannot decide which present to buy. They are also a useful option for last minute shoppers, as they can be delivered by email.

11. Offer reserve and collect

Reserve and collect services have worked well for certain retailers, and can also give you the edge at Christmas time. Reserve and collect allows customers to save time in stores by researching and selecting items in the comfort of their own homes first. It can also save the customer a wasted journey by allowing them to check local product stock levels.

If items can be collected from stores the same day, it is also a useful option for appealing to last minute shoppers. But remember, there should be no charge for reserve and collect.

12. Make sure your website can handle the Christmas rush

During the festive season you need to take steps to ensure that your website can handle the extra traffic. Talk to your hosting company, estimate the amount of extra traffic you are likely to receive, and purchase extra bandwidth necessary.

Google update coming soon?

There’s a rumour online that Google is preparing for an algorithm update during the festive season. It wouldn’t be the first time Google has launched an update during one of the busiest times of the year…

Reading between the lines of various search engine marketing forums and clients’ analytics data, it does seem as though something might be happening within the  largest search engine in the world. There have been fluctuations in traffic and rankings -  something which we tend to only see before large updates are rolled out.

Google had, until last year, quite consistently launched algorithm update every Christmas, the most famous update being the Florida update of November 2003 which caused widespread issues with lots of businesses online.

We have already had a large update this year when Google rolled out Caffeine which, according to experts at the time, was going to cause problems to lots of sites though nothing huge ever really materialised.

Marketing implications: As with all search engine updates there is very little you can do to prepare for what may happen. All we recommend is this:

  • Make sure you are ticking all the boxes within Google’s current guidelines.
  • Keep generating & sharing good quality content.
  • Get regular ranking & traffic updates from your agency or internal team.
  • Keep a sharp eye on Google’s blog, and visit the GA blog for up to date news.

Another Google update?

Internet trends: Older users and sponsored results

Over-55s are the least likely demographic to select paid search results over natural results, according to research by Tamar.

It found that while the over-55 age group was one of the fastest growing online, marketers should note the differences in how they use the web to reach them effectively.

According to Tamar, men over 50 accounted for 38% of the 1.9m new web users last year and women over 50 accounted for 15%. Older women are now the fastest growing segment on Facebook and a third of internet users in the UK are now over 50.

The report revealed that 73% of over-55s would select organic search results over paid results.

Tanya Goodin, CEO of Tamar, said, “Silver surfers are savvy, keen to engage and value the benefits of being online. Integrated social media and search should be central to any brand strategy that seeks to maximise ROI and we think that the next 5-10 years will be an exhilarating, rewarding journey for brands that understand the new online commercial environment.”

Related articles:
The Bing Facebook partnership and its impact on SEO

Older adults and social media

Can’t see where to change your profile picture? Don’t panic!

Twitter Fail Whale

If you’ve been trying to change your profile picture in Twitter, but can’t seem to find the button anywhere, don’t panic, you’re not going mad!

Usually, the option resides under Settings – Profile, but right now it simply doesn’t exist. The change is due to an issue Twitter is working on; Twitter has removed the option to change the background and the profile picture while it resolves the problem.

Hopefully, Twitter will restore this option soon. After all, with Halloween just around the corner, many of you might want to change your picture into something a little more scary! We’ll keep you posted…

The Bing Facebook partnership and its impact on SEO

bing

Last week, Bing and Facebook announced a partnership that will allow Microsoft’s search engine to return results based on the Facebook “Likes” of a searcher’s friends. With Real Time search already well underway on Google, this is the next logical step towards showing results tailored to a searcher’s existing social footprint…

This new social search tie-up makes Facebook’s Open Graph API (the social plug-in it launched earlier this year) more essential to a brand’s online marketing strategy. Essentially, the partnership means that if users connect their Facebook and Bing accounts, people can ‘like’ pages and articles on sites that use Facebook’s Open Graph, and Bing will display results ‘liked’ by their Facebook friends within natural and paid-for links. It also applies to search results served by Bing within Facebook.

Until now, search algorithms have used machine learning and artificial intelligence to predict which of the billions of pages available on the Internet might be most relevant to your search. Now, at least on Bing, they’re going to have access to something even more precious: the knowledge of who your friends are and what they like.

So, let’s take a look at how these ‘liked’ results on Bing will work… Say you’re looking for information on the new Paranormal Activity movie. On Google, you would be served up the most relevant, popular pages to your search.  On Bing, as of now,  it will return the regular Google-style results as well as a module that shows pages your friends have liked – including, for example, movie reviews. You no longer have to trawl through search results to figure out which of the pages you trust the most to tell you whether the movie’s a hit or a flop. Instead I would look to work colleague Jade’s recommendation within the results (Jade is GA’s in-house horror and scary movie expert).  I would certainly click on the page she ‘Liked’ to read more.

Will this new search innovation affect SEO strategy? I think the answer is yes. There will be changes to the way in which SEO professionals run their clients’ campaigns and this ’social searching’ trend will certainly affect the industry as a whole. SEO professionals will have to constantly adapt and grow alongside the search engines to ensure that searchers get the results they need.

We have already seen certain Twitter feeds included in Google search results. Before long, results may integrate other social networking sites, like Foursquare, Gowalla, Brightkite and myriad other sites that haven’t even been developed yet. For SEO professionals, this change highlights the need to integrate social networking if they haven’t already.

The example below shows a search for Google TV and a friend who liked a page about Google TV:

Bing Google TV

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